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ServiceNow ITOM Developer

2 months ago

Alexander City, Alabama, United States Adame Services Full time

Job Title: ServiceNow ITOM Developer

Job Summary:

Adame Services is seeking a highly skilled ServiceNow ITOM Developer to join our team. As a ServiceNow ITOM Developer, you will be responsible for configuring and setting up the ServiceNow ITOM application, maintaining and supporting its implementation, and working closely with IT Process Architect customer personnel, Business Analysts, IT Architects, IT support teams, and other technical teams to ensure the successful implementation of ITOM Modules of ServiceNow.

Key Responsibilities:

  • Implement ServiceNow Discovery in Public Cloud in AWS, Azure, and Google Cloud using Patterns.
  • Implement ServiceNow Discovery in local Datacenters for all types of CIs, Servers, VCenters, Storage Devices, and Middleware devices with and without patterns.
  • Have a complete understanding and hands-on expertise of CMDB data model with experience in extending CMDB data model for requirements.
  • Understand technical and functional design requirements for ServiceNow and understand the workflow engines.
  • Create workflow and web prototypes for client engagements and design codes and test technical solutions for ServiceNow implementations.
  • Have worked on ServiceNow Domain Separated experience.
  • Use Mid server web services, email, and other relevant technology to integrate tools with ServiceNow.
  • Administer and troubleshoot the deployed instance of ServiceNow.
  • Identify system deficiencies and recommend solutions.
  • Assist in enforcement of development deadlines and schedules.
  • Understand the necessity of and contribute to coding standards.
  • Develop internal and external meeting objectives and agendas.
  • Prioritize multiple tasks effectively.
  • Promote active listening with team members.
  • Contribute appropriately to conversations.
  • Follow through with commitments and foster mutual trust with fellow employees.
  • Assume additional responsibility without being asked.
  • Encourage fellow team members to make innovative contributions and embrace new ideas.
  • Collaborate with cybersecurity teams to understand vulnerability management requirements and translate them into technical solutions within ServiceNow.
  • Design, develop, and implement ServiceNow applications, modules, and workflows related to vulnerability compliance.
  • Customize ServiceNow configurations to automate vulnerability scanning, assessment, and remediation processes.
  • Integrate third-party tools and APIs with ServiceNow for enhanced vulnerability management capabilities.
  • Create dashboards, reports, and analytics within ServiceNow to monitor and track vulnerability compliance metrics.
  • Provide technical support and troubleshooting for ServiceNow vulnerability compliance solutions.
  • Stay updated with industry best practices, trends, and technologies related to vulnerability management and ServiceNow development.