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Customer Service Representative

2 months ago

Waukegan, Illinois, United States Woodland Foods Full time
{"title": "Customer Experience Representative", "description": "Job Summary

Woodland Foods is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our partners.

Key Responsibilities
  • Process customer orders with efficiency and accuracy
  • Be knowledgeable about our vast product and service offerings
  • Utilize strong communication skills to understand and process customer information
  • Coordinate freight and act as a liaison between customers and shipping companies
  • Work with cross-functional teams to facilitate order fulfillment
  • Actively participate in team meetings and provide feedback on customer concerns
Requirements
  • 2-4 years of customer service experience, preferably in the food industry
  • Some college-level coursework or equivalent experience
  • Access to a reliable broadband internet connection and a private home workspace
What We Offer

Woodland Foods offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}