Customer Service Representative

4 weeks ago


Waukegan, Illinois, United States Spectraforce Technologies Full time
Job Title: Customer Service Representative

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for verifying vendor information and ensuring that changes to vendor records are legitimate and not fraudulent attempts.

Key Responsibilities:

* Conduct research using the internet and internal systems to verify vendor information
* Place calls to third-party vendors to confirm changes to vendor records
* Utilize Excel and other computer systems to track and manage vendor information
* Provide excellent customer service and communication skills to internal and external parties

Requirements:

* Bachelor's degree preferred, but not required
* 5+ years of experience in a related field
* Strong verbal and written communication skills
* Ability to follow directions and scripts
* Computer savvy with proficiency in Excel and Outlook

About Us:

Spectraforce Technologies is a leading provider of staffing services, with a focus on diversity and inclusion. We offer a range of benefits, including health insurance, 401(k) matching, and a referral bonus program.

Equal Opportunity Employer:

Spectraforce Technologies is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability, or veteran status.

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