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Box Office Ambassador

1 month ago

Phoenix, Arizona, United States AEG Full time
Customer Service Representative Job Description

AEG is looking for a motivated Customer Service Representative to join their team. In this role, you will work closely with customers to resolve ticket-related issues, process payments, and provide information about schedules, pricing, and seating arrangements. The ideal candidate will possess excellent communication skills, be able to problem-solve, and have a friendly demeanor.

Key Responsibilities:
  • Provide customer service assistance regarding ticket issues.
  • Process payments, balance cash receipts, and tickets at the end of each shift.
  • Assist with resolving routine problems regarding ticket sales.
Requirements:
  • High school diploma or equivalent required.
  • Availability to work a flexible schedule with the ability to work days, nights, weekends, and holidays.
  • Professional appearance and strong communication skills.

The estimated salary for this position is around $45,000 - $60,000 per year, depending on experience and qualifications.