Transportation Dispatcher Coordinator

2 weeks ago


Salt Lake, Utah, United States Snow Country Limousine Inc Full time
Job Summary

We are seeking a skilled Transportation Dispatcher Coordinator to join our team at Snow Country Limousine Inc. in Salt Lake City.

About the Role

In this key position, you will be responsible for assigning and dispatching chauffeurs to fulfill ground transportation reservations and requests. You will also assist in creating and entering reservations accurately and answer customer inquiries regarding schedule changes, availability of vehicles, and existing reservations.

Key Responsibilities
  • Dispatch reservations efficiently, ensuring drivers have sufficient time to reach their pickup location safely and meet required spot times.
  • Review vehicle availability, capacity, special events, traffic, and weather conditions to maintain high-quality service standards.
  • Document incidents properly and inform the relevant department.
  • Provide directions, itineraries, or special guest requests as needed.
  • Assist with customer service inquiries regarding vehicle locations, changes, or special instructions.
  • Directly communicate with drivers.
  • Monitor airline flight arrivals and update the system accordingly.
  • Multitask to resolve multiple situations effectively.
Work Schedule

This is a full-time position, working 5-day weeks (Monday to Friday) with 8-hour shifts between 3 pm and 11 pm. The role requires flexibility, including weekend and holiday work.

Benefits
  • Flexible scheduling options.
  • Health insurance coverage.
  • Generous paid time off (PTO).
Compensation

The estimated salary for this role is $60,000 - $80,000 per year, based on experience and performance. Additionally, you may earn bonus pay.

Requirements
  • High school diploma or equivalent (desired).
  • 1+ year of dispatching experience (preferred).
  • 1+ year of customer service experience (preferred).
Location

This role is based in our Salt Lake City office.


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