DSHS ALTSA Customer Service Specialist 2

3 hours ago


Vancouver, Washington, United States Washington State Government Full time
Customer Service Specialist Job Description

As a Customer Service Specialist at the Washington State Government, you will provide exceptional customer service to the public. Your key responsibilities will include:

  • Providing greeter services and triage customers virtually as a first point of contact
  • Conducting customer outreach via phone, email, or other similar approaches
  • Conducting follow-up calls to provide basic customer services
  • Assisting in developing and implementing team processes and procedures

This is an exciting opportunity to join the Washington State Government team and make a positive impact on the lives of our citizens. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this role.



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