Customer Service Coordinator

4 days ago


Los Alamitos, California, United States Cypress Homewood Suites by Hilton Full time
Job Summary

Cypress Homewood Suites by Hilton is looking for a skilled Executive Housekeeper to oversee our housekeeping department. As a key member of our hotel operations team, you will be responsible for ensuring the cleanliness and comfort of our guests.

The estimated salary for this position is $55,000 - $70,000 per year, based on experience.

Key Duties:

  • Direct and supervise housekeeping staff to maintain high standards of cleanliness and customer satisfaction.
  • Conduct regular room inspections to ensure quality and identify areas for improvement.
  • Develop and implement effective cleaning schedules and procedures to meet guest needs.
  • Collaborate with other departments to ensure seamless service delivery.

Requirements:

  • Associates degree or equivalent in hospitality or related field.
  • Minimum 1-2 years of housekeeping management experience in a hotel setting.
  • Excellent communication and leadership skills.


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