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Service Specialist

2 months ago

Visalia, California, United States Save Mart Supermarkets Full time
About Us

The Save Mart Companies operate a network of grocery stores in California and Western Nevada, serving neighborhoods with a wide range of products and services. As a regional leader in the grocery industry, we take pride in providing our customers with high-quality products at a great value.

Our Mission

We are committed to putting people first, providing our customers and community with exceptional service and support. Our dedication to quality and customer satisfaction is reflected in our long history of serving the communities we operate in.

Job Summary

We are seeking a Service Specialist to join our team at our Visalia, CA location. As a Service Specialist, you will play a key role in providing excellent customer service and ensuring the efficient operation of our front-end. This is an excellent entry-level opportunity for individuals looking to start their career in the grocery industry.

Key Responsibilities
  • Provide exceptional customer service by greeting and engaging with customers, offering assistance, and going the extra mile to ensure customer satisfaction.
  • Perform store sweeps to ensure a safe and clean environment for customers and colleagues.
  • Routine cleaning of registers and belts, emptying check stand trash cans, and dusting and facing shelves.
  • Collect shopping carts from the parking lot and maintain a cart-free lot throughout the shift.
  • Perform price checks and assist with go-backs, prioritizing perishable items.
  • Assist Clerks to move lines quickly at busy times by bagging groceries efficiently and protecting the quality and condition of items.
Requirements
  • No experience required.
  • Must be at least 16 years old.
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness to learn, work hard, and have fun.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.