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Strategic Communications Specialist

2 months ago

Philadelphia Pennsylvania, United States City of Philadelphia Full time
Job Summary

The City of Philadelphia is seeking a highly skilled Strategic Communications Specialist to join our team. As a key member of our Communications Department, you will be responsible for developing and implementing comprehensive communication plans that enhance public perception, promote transparency, and engage citizens.

Key Responsibilities:
  • Communication Strategy Implementation: Assist in developing and executing communication plans aligned with organizational goals, ensuring timely and effective implementation of communication strategies.
  • Media Coordination and Outreach: Support the Director in managing media relations, including responding to inquiries and drafting press releases, to maintain relationships with local media outlets and facilitate media coverage of office initiatives.
  • Content Development and Internal Communication: Create content such as newsletters, updates, and presentations to keep staff informed about office activities and policies, and collaborate with colleagues to ensure internal communication channels are effective and engaging.
  • Community Engagement Initiatives: Assist in organizing and promoting community events, public forums, and outreach campaigns to foster civic engagement, and monitor feedback from residents and stakeholders to inform communication strategies and improve community relations.
  • Digital and Social Media Management: Support the management of the office's digital presence, including website updates, social media platforms, and email communications, and monitor online conversations and engage with the public through social media channels.
  • Crisis Communication: Aid in developing crisis communication protocols and supporting the Director in managing communications during emergencies or sensitive situations, contributing to maintaining public trust and transparency through effective communication strategies.
Requirements:
  • Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
  • Previous experience in communications, public relations, or media relations roles, preferably in a government or public sector setting.
  • Strong writing and editing skills, with the ability to craft clear and compelling messages for different audiences.
  • Proficiency in digital communication tools and social media platforms.
  • Ability to work collaboratively in a team environment and manage multiple projects with attention to detail.