Member Relationship Advisor
7 days ago
BrightStar Credit Union is seeking a highly motivated Member Relationship Specialist to join our team. This role involves building strong relationships with members, providing personalized service, and introducing them to alternative banking solutions.
Key Responsibilities:
- Develop and maintain relationships with members through regular interactions and tailored financial solutions.
- Process teller transactions with high accuracy, meeting branch-defined targets.
- Analyze member needs and provide credit union deposit and loan solutions using sales skills.
- Maintain comprehensive knowledge of Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, OFAC, Fair Lending, and Credit Card Act.
- Meet or exceed ancillary product sales referral goals.
Requirements:
- One year to three years of similar or related experience.
- A high school education or GED.
- Excellent interpersonal and communication skills, with the ability to work in a fast-paced environment.
Benefits:
- Competitive salary range: $45,000 - $60,000 per year.
- Medical, dental, and vision benefits.
- 401K plan with matching contributions.
- Tuition reimbursement program.
- Supplemental benefits.
- Engagement area.
- Wellness studio & gym.
- Company-paid life insurance.
- Health savings account with company contributions.
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