Keyholder - Grapevine, TX

6 days ago


Grapevine, Texas, United States Kontoor Brands, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Keyholder to join our team at our Grapevine, TX store. As a Keyholder, you will play a key role in supporting the store leadership team in achieving sales goals and delivering exceptional customer service.

Key Responsibilities
  • Sales and Supervision: Follow store management direction to maximize sales and achieve sales goals. Lead the customer engagement on the sales floor and act as manager on duty when necessary.
  • Brand Experience/Customer Service: Ensure excellence in customer service by modeling brand-specific service standards and responding to customer concerns. Embrace the brands by wearing them at work and having a passion for Lee and Wrangler products.
  • Operations, Loss Prevention, and Safety: Monitor company and store policies, process execution, and procedures. Delegate tasks to associates as needed and react quickly to customer and associate injuries.
  • Visual Merchandising: Ensure visual merchandising standards are maintained.
  • Human Resource Management: Regularly communicate associate concerns to the Store Manager and support the Open-Door Policy.
Requirements
  • Must be 18 years of age or older.
  • High School Diploma or equivalent.
  • Excellent communication and time-management skills.
  • Proven ability to multi-task.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Benefits

We offer a comprehensive benefit package, including 401(k) with company matching, employee assistance program, employee discounts, and flexible schedule. Kontoor Brands is an Equal Opportunity Employer.



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