Customer Service Representative

5 days ago


National City, California, United States Perry Ford National City Full time
About the Role

We are seeking a Customer Service Representative to join our team at Perry Ford National City. As a key member of our team, you will provide exceptional customer service, handle cash transactions accurately, and contribute to a positive work environment.

Key Responsibilities:

  • Respond to incoming phone calls, directing consumers to the appropriate department in a timely manner.
  • Process customer payments, including cash, checks, and credit card transactions, while maintaining accurate records.
  • Communicate clearly and concisely with customers regarding their bills and repair orders.
  • Maintain a clean and organized workspace, adhering to dealership standards.
  • Work collaboratively with management and sales personnel to address customer concerns and resolve issues efficiently.

Estimated Salary: $40,000 - $60,000 per year, based on experience and qualifications. The ideal candidate will possess excellent customer service skills, a strong ability to multitain multiple tasks, and a professional demeanor.



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