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Operations Director

2 months ago

Lewes, Delaware, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service. This role requires strong leadership skills, initiative, and the ability to lead by example.

Key Responsibilities
  • Store Management: Maintain an engaged and productive store team through strong leadership and supervision.
  • Sales and Inventory Management: Support the Store Manager in managing sales and inventory levels to meet business objectives.
  • Employee Development: Develop and implement training programs to enhance employee skills and knowledge.
  • Financial Management: Assist in managing store finances, including budgeting and forecasting.
  • Customer Service Leadership: Promote a customer-centric culture and provide excellent customer service to drive loyalty and retention.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve business objectives.
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with store crew, supervisors, and customers.
  • Analytical Skills: Advanced analytical skills to analyze sales and inventory data to inform business decisions.
  • Technical Skills: Proficiency in computer skills and ability to learn new systems and technologies.
Preferred Qualifications
  • Experience: Previous experience in retail management or supervision.
Education

High School diploma or equivalent preferred but not required.

Compensation

The typical pay range for this role is: $29.00 per hour. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.