Senior Marketing Concierge
4 weeks ago
At Travel + Leisure Co., we're on a mission to deliver exceptional vacation experiences to millions of travelers worldwide. As a Senior Marketing Concierge, you'll play a vital role in putting the world on vacation, working closely with our resort staff to create unforgettable experiences for our guests.
Key Responsibilities:- Develop and execute in-person marketing strategies to engage with guests at our resorts
- Collaborate with resort staff to schedule guest updates and workshops, ensuring seamless experiences
- Offer personalized gifts to guests participating in updates, fostering a sense of community and loyalty
- Partner with resort teams to receive arrival sheets and distribute essential materials to guests, including parking passes, activity schedules, and area brochures
- Meet production standards on a weekly basis, driving sales and revenue growth
- 1-3 years of sales and marketing experience, with a strong background in customer engagement and relationship-building
- Proven ability to maintain production standards, driving sales and revenue growth
- Proficiency in MS Excel, MS Word, and general computer skills, with experience using smart devices
- Excellent written and verbal communication skills, with a focus on clear and concise messaging
- Ability to work effectively in a team environment, collaborating with colleagues to achieve shared goals
- High School Diploma or equivalent required, with a College Degree preferred
- Comprehensive medical, vision, and dental coverage within 30 days of employment
- Competitive hourly rate, plus commissions and bonuses
- Initial paid training, covering sales process, product knowledge, and the psychology of the sale
- 401K matching, with opportunities for growth and advancement
- Monthly, quarterly, and yearly recognition programs, celebrating individual and team achievements
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week, supporting your needs and career growth with us. Travel + Leisure Co. benefits include medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and more.
Compensation and Benefits:During the initial training period, the hourly wage is $16.00, plus commissions and bonuses. After the initial training period, the compensation is the state's minimum wage per hour, plus commissions and bonuses.
Where Memories Start with You:Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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