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Medical Imaging Equipment Specialist

2 months ago

Seattle, Washington, United States Agiliti Health, Inc. Full time

Position Overview:
At Agiliti Health, Inc., we recognize that every interaction can significantly impact lives.

As a leading provider of medical equipment management, we are dedicated to supporting healthcare facilities in ensuring that essential medical devices are available when needed for optimal patient care.

We embrace diversity and value the unique perspectives that come from varied backgrounds and experiences.

Become a vital part of the healthcare ecosystem and advance your career with Agiliti Health. The Medical Imaging Equipment Specialist is responsible for maintaining and servicing high-quality imaging devices for our clients, which includes system applications, quality assessments, calibration, operating system support, software troubleshooting, and technical assistance.

Benefits of Joining Us:
The chance to make a meaningful difference in patient care.
Comprehensive benefits package.
Tuition reimbursement opportunities.
401K with up to a 3% employer match.
Daily Pay options available.
Key Responsibilities:

Field Support (75%):

- Diagnose and resolve issues with advanced medical imaging systems.
- Establish and follow preventative maintenance protocols.
- Maintain accurate service logs and internal records.
- Address challenges related to imaging applications, electrical components, computer hardware, and software, as well as mechanical and hydraulic systems.
- Comply with Health and Human Services, Environmental Health and Safety, and other relevant regulatory standards.
- Conduct service, calibrations, and quality assurance checks in accordance with ISO13485 standards.
Technical Support (10%):
- Provide remote technical assistance for high-end imaging equipment via online platforms or phone.
- Engage with clients daily to ensure effective problem resolution and follow-up.

- Monitor system performance through evaluation and tuning; troubleshoot hardware, software, networks, and system management; conduct load/stress testing; escalate issues to the Original Equipment Manufacturer (OEM) as necessary.

Applications Support (5%):
- Regularly collaborate with radiologists, technicians, physicians, and other healthcare professionals to stay informed about emerging imaging solutions and trends.Software Support (10%):
- Ensure continuous operational support for software issues related to X-ray and Vascular modalities.
- Utilize Digital Imaging and Communications in Medicine (DICOM) for various functions including viewing, archiving, and database management.
- Design and deliver training programs for users, providing software support and resources.
- Offer online and telephone support for both Windows and Linux systems.
Qualifications:
- Minimum of 5 years of experience in the maintenance and repair of high-end medical imaging equipment.
- High School Diploma or GED required.
- Must possess a valid and unrestricted driver's license with a clean driving record as per Agiliti policies.
- Basic computer skills and understanding of network interactions.

- Flexibility to work various hours, including evenings, weekends, and holidays, as well as emergency off-hours to support a 24/7 operation.

- Willingness to travel as needed to meet business requirements.
- Ability to lift, push, or pull up to 75 pounds.
- Capability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand, and walk for extended periods.

Skills Required:
Agiliti Health is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
We also offer reasonable accommodations for qualified individuals with disabilities.

We strictly prohibit retaliation against anyone who reports violations of this policy or participates in investigations.

Vaccination requirements may apply based on customer and company policies. If required, Agiliti will provide guidance and cover the costs at a designated clinic.

Agiliti offers a comprehensive benefits package for regular, full-time employees, including health insurance options, disability plans, flexible spending accounts, life insurance, paid time off, a 401K savings plan with employer match, employee discounts, tuition reimbursement, daily pay programs, and wellness initiatives.

Agiliti is an equal opportunity employer and provides reasonable accommodations in accordance with applicable laws.