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General Manager
2 months ago
**Job Title:** General Manager - Sales and Operations Lead
**Job Summary:** We are seeking an experienced General Manager to oversee sales and operations for our growing team in our soon-to-be-built studio. As a key member of our management team, you will be responsible for driving revenue growth, managing staff, and ensuring exceptional customer service.
Key Responsibilities:- Lead generation through grassroots marketing and networking efforts
- Implement sales processes to schedule prospects into intro sessions
- Drive membership sales through outside sales, business development efforts, and local grassroots events
- Manage staff schedules and supervise sales representatives and flexologists
- Coordinate with vendors to ensure accurate inventory counts and stock studio retail/products
- Independently make decisions related to high-level customer service
- Collect outstanding dues and maintain cleanliness and organization of the fitness studio
- Enforce StretchLab policies and procedures
- Strategically manage marketing campaigns to generate leads for the studio
- 2+ years of fitness or relevant sales experience
- Confident in generating personal sales and training sales reps in sales
- Ability to work independently and collaborate with management
- Ability to manage and drive all revenue streams from membership sales to retail
- Excellent communication and strong interpersonal skills
- Ability to excel in a fast-changing, diverse environment
- Ability to recognize areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Professional, punctual, reliable, and neat
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with coworkers, clients, and the general public
- Proficiency with computers and studio software
- This position offers salary with revenue-based monthly bonus and commissions on all sales and memberships
- Opportunity to bonus based on performance on a revenue share plan
- 401K available with match
- Health, dental, and vision benefits available
- Free stretching membership
- Discounts to major retailers
- Employee Assistance Program
- Additional Voluntary Benefits - Short & Long Term Disability, Life Insurance, Commuter Benefits & more