Operations Manager

3 days ago


Batavia, Illinois, United States Upstate Niagara Cooperative Full time
Job Summary:

The Operations Supervisor is responsible for overseeing the daily activities of a manufacturing shift to ensure safe, efficient, and secure operations, meeting production, quality, and regulatory requirements.

Duties and Responsibilities:
  • Supervise and assist employees, including assigning and directing work, investigating incidents and issues, and effectively resolving conflicts.
  • Train and ensure employees follow job and safe work requirements.
  • Use root cause analysis tools to identify preventative and corrective actions to eliminate problems.
  • Assist in developing and maintaining departmental work instructions and SOPs.
  • Recommend measures to improve quality of service, increase efficiency of the department, work crews, and equipment performance.
  • Proactively confer with other supervisors to coordinate activities between departments and serve internal customers.
  • Maintain standards of health, safety, food, and security, including GMP, HACCP, SQF, as per Company policies and applicable regulations.
  • Meet functional responsibilities by effectively interacting with Maintenance, Quality Assurance, Human Resources, Material Handling, and Finance departments.
  • Communicate and work with employees to resolve issues and problems.
  • Support all regulations, policies, procedures, work rules, and the Collective Bargaining Agreement.
Requirements:
  • Bachelor's degree plus 5 years of direct manufacturing supervisory experience and/or training, or an equivalent combination of education and experience.
  • Experience working with high-volume, automated processing equipment.
  • Supervisory experience in a unionized environment.
  • Dairy and/or food processing knowledge.
Preferred Qualifications:
  • Demonstrated leadership skills and ability to manage and coach team members.
  • Good people skills.
  • Proven ability to implement and enforce process improvement initiatives.
  • Strong decision-making skills.
  • Excellent verbal and written communication skills.
  • Detail-oriented and highly organized with excellent follow-up practices.
  • Ability to supervise hourly team members and interact with all levels of management to maintain a positive and productive work environment.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Proven problem-solving and organizational skills.
  • Ability to flourish in a fast-paced and diverse work environment.
Work Environment:

This job operates in an office environment and in a manufacturing plant. The employee will be exposed to noise, wet floors, moving machinery, strong smells, and other hazards.


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