Technical Support Leadership Role

4 weeks ago


Miramar, Florida, United States Contact Government Services, LLC Full time
About the Role

The ideal candidate will have experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Key responsibilities include implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. The successful candidate will also be responsible for recommending and implementing appropriate technology and other resources to maximize service desk effectiveness.



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