Banquet Houseperson

1 week ago

Tucson, Arizona, United States Loews Hotels Full time
Banquet Houseperson Job Description

At Loews Ventana Canyon Resort, we're seeking a skilled Banquet Houseperson to join our team. As a key member of our events team, you'll play a crucial role in ensuring the success of our meetings and events.

Key Responsibilities:
  • Review event orders and assignment sheets to determine function requirements
  • Ensure all cleaning duties are completed, including doors, door frames, walls, air walls, and assigned areas
  • Conduct thorough cleaning inspections of meeting rooms and assigned areas
  • Maintain high standards of cleanliness and organization in equipment and work areas
  • Communicate promptly with guests regarding requests and changes
  • Manage inventory and report any losses to supervisors or managers
  • Notify Banquet Manager or Conference Coordinators of guest request changes
  • Ensure all equipment is in clean working condition
Supportive Functions:
  • Promote teamwork and collaboration among colleagues
  • Notify relevant individuals of problems or unusual matters
  • Provide exceptional guest service and maintain a positive attitude
  • Attend hotel meetings and training sessions
  • Maintain a clean and organized work area
  • Execute emergency procedures according to hotel standards
  • Comply with safety regulations and procedures
  • Comply with hotel standards, policies, and rules
  • Recycle whenever possible
  • Stay up-to-date with hotel information and changes
  • Comply with hotel uniform and grooming standards
Qualifications:
  • Exceptional guest service skills
  • Ability to stand, stoop, bend, and lift items weighing up to 100 pounds repeatedly
  • Ability to push, pull, or move portable table/chair cart units
  • Ability to work flexible schedules, including weekends and holidays
  • Ability to stand for long periods

Education: High School diploma or equivalent

Experience: One+ years of experience as a Set Houseperson in a high-volume, upscale hotel

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