Clinical Education Manager

7 days ago

Kansas City, Missouri, United States Pride Mobility Products Full time
Clinical Education and Training Role

As a Clinical Education Manager at Pride Mobility Products, you will be responsible for creating and executing clinical innovation and education efforts through internal and external channels for Quantum Rehab and Stealth products. This will involve enhancing relationships with providers and clinicians, as well as developing and maintaining strong presentation skills on all Pride and Quantum-related product lines.

Key Responsibilities
* Work closely with Inside and Field Sales team members to develop and create clinical sales-related content and materials to enhance the education and knowledge of the Quantum Rehab and Stealth Products team members along with members of the rehab community throughout the country
* Enhance the clinical presence and resources across all channels to maximize Quantum Rehab's footprint and feature product and industry advancements
* Develop and maintain strong presentation skills on all Pride and Quantum-related product lines which include Power Bases, Power Positioning, Electronics, Stealth Products, Accessories, and Seating
* Strategic travel throughout country targeting and supporting Rehab Product Specialists and Regional Managers to enhance Quantum Rehab and Stealth growth opportunities with providers and clinicians
* Support the Quantum Rehab Leadership teams by providing education, training and guidance to increase the effectiveness of the Sales team in each region's top facilities and referral sources
* Ensure proper content and distribution of Quantum educational materials including but not limited to resource guides, product presentations, and clinical presentations
* Develop content and regular updates of Quantum Rehab and Stealth educational and marketing materials, videos, and instruction guides for the Learning Management System (LMS), SharePoint, and any other channel used to enhance the communication and knowledge of our Quantum Rehab and Stealth employees
* Work closely with various internal teams and foster external opportunities to ensure we are maximizing Return on Investment (ROI) with the appropriate outreach and collaborations while seeking opportunities to continue advancing referral sources
* Educate and support the Sales teams by implementing tools to penetrate referral sources and clinicians to ensure Quantum Rehab is the best supporting manufacturer
* Collaborate with industry publications and trade journals for writing opportunities representing Pride and Quantum Rehab
* Work closely with Quantum Rehab Leadership teams to develop territories that need improvement
* Work with Quantum Rehab Sales Leadership to assist with developing product, processes, and clinical training programs for the Field and Corporate Sales/Service teams, as well providers and facilities throughout the territory
* Develop and maintain strong presentation skills on all Quantum Rehab and Stealth product lines which include power bases, power positioning, electronics, Stealth products, accessories, and seating
* Work with the Education Department (aka Pride Learning Institute) to oversee the training and development of presentations and materials for the annual activities, and ensure all presenters are properly trained and prepared
* Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
* Complete the Annual CTPAT Security Training
* Assign, train, and develop consultants based on experience and departmental goals
* Develop goals and objectives, and measure outcomes to ensure goals are met
* Focus on continuous improvement, and consistently demonstrate good business judgment
* Work effectively with all Pride departments to exceed internal and external expectations

Requirements
* Must be a friendly team player, self-starter, professional, detail-oriented, and honest

Must have the ability to:
* Multi-task, problem-solve, and prioritize in a fast-paced working environment
* Work closely with an internal creative team
* Guide, direct, and motivate team members
* Travel up to 2 weeks/month along with spending 3 days at Corporate Headquarters facility a minimum of twice per year
* Lift/Push/Pull up to 50 lbs

Must have:
* Relentless drive to achieve advancement and continuous improvement
* Excellent proficiency presenting to diverse audience groups through PowerPoint and videos
* Excellent verbal and written communication skills
* Basic working knowledge of Microsoft Office Word, Excel and PowerPoint
* Excellent web navigation skills

Preferred Skills
* Basic working knowledge of third-party payor and self-funding procedures preferred
* Extensive product knowledge, particularly as it relates to order configuration preferred
* Familiarity with complex rehab patients as well as conditions and required fittings preferred
* Extensive knowledge of various professional education accreditation bodies and compliance standards as they pertain to industry education standards such as ANSI/IACET preferred
* Basic familiarity with presentation submission standards such as objective writing and literature reviews preferred

Required Experience
* At least 5 years of experience as a Physical or Occupational Therapist with direct patient contact which includes at least 3 years of direct, in-person experience with the complex rehab technology evaluation process for end users in a wheelchair seating clinic and/or as a complex rehab technology provider

Preferred Experience
* At least 5 years of direct, in-person experience with the complex rehab technology evaluation process for end users in a wheelchair seating clinic and/or as a complex rehab technology provider preferred

Required Education
* Bachelor's Degree in Physical or Occupational Therapy
* ATP Certification or eligible to sit for the ATP exam within 12 months of employment

Preferred Education
* Master's or Doctorate Degree in Physical or Occupational Therapy preferred
* Clinical training preferred
* SMS Certification preferred

Required Qualifications
* Must be legally authorized to work in the United States without sponsorship now, or in the future

Details
* This job description is not intended to be all-inclusive
* This is a safety sensitive position
* In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act
Pride Mobility Products/Quantum Rehab is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at x1250.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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