Customer Support Associate

3 weeks ago


Tempe, Arizona, United States Arizona 811 Full time
Job Overview

Azizona 811, a nonprofit communication center, is seeking a qualified candidate to assist their customers/clients with coordinating the location and marking of existing underground utility lines.

Job Responsibilities
  • Assisting customers over the phone, collecting, processing, and verifying information regarding dig site locations throughout Arizona.
  • No sales or debt collections - 100% inbound calls with heavy focus on accuracy and quality.
  • General working hours: 8am - 5pm Monday - Friday (Full Time).
  • Working at Tempe office location (1405 West Auto Dr, Tempe).
  • Assist Customers / Enter data into computer accurately.
  • Verify entered data with the customer to ensure accuracy.
Benefits
  • PAID TRAINING
  • 9-hour shifts (including 1 hour lunch)
  • No weekends
  • 6 paid holidays
  • Employer provided Health Benefits (Medical / Dental / Vision )
  • Employer provided Life Insurance
  • 401K w/employer match after 1 year

Estimated salary: $21.00 per hour.



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