Salesforce Support Software Engineer

3 weeks ago


Lake Forest, Illinois, United States Grainger Full time

About the Role

We are seeking a skilled Software Engineer to join our team at Grainger. As a Software Engineer, you will be responsible for designing, configuring, testing, implementing, and supporting application software and systems.

Key Responsibilities

  • Provide business analysis, support, and design options for technical solutions of defined business problems.
  • Develop and maintain working knowledge of the systems supporting the business processes for the Sales and Customer Service Teams.
  • Provide ongoing production support, including engagement with end users and collaboration with technical teams to diagnose and resolve technical issues.
  • Assist post-production support to address production defects and align on the transition from build to run.
  • Facilitate requirements/issue details from various personas across the organization, including senior executives.

Requirements

  • Experience with Data loads and job scheduling.
  • Knowledge of Agile/Lean framework and methodology.
  • Experience working with the Agile development methodology.
  • Strong analytical and problem-solving skills.

What We Offer

  • Paid time off (PTO) days and 6 company holidays per year.
  • Benefits starting on day one, including medical, dental vision, and life insurance.
  • Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education, and more.

Equal Employment Opportunity

Grainger is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.



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