Sales and Customer Service Representative

15 hours ago


Hattiesburg, Mississippi, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy Hattiesburg

About the Role

As a Sales and Customer Service Associate, you will be the face of our brand, providing outstanding service to our clients and promoting the value of Total Body Care. Your primary responsibilities will include:

  • Providing exceptional customer service and ensuring every client feels valued and understood
  • Promoting the benefits of our wellness programs and services, and encouraging clients to book future appointments
  • Supporting clinic flow by greeting clients, scheduling services, and addressing questions
  • Helping to grow and retain a client base through in-person and phone/email outreach
What We Offer

We're committed to supporting your growth and success, with a range of benefits and perks, including:

  • Competitive hourly rate plus bonuses and commissions
  • Medical, dental, and vision plans with employer contribution
  • Matching 401(k) after 12 months
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • 25% off all products
Requirements

To be successful in this role, you'll need:

  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills, with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • A general knowledge of massage and skin care services

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we'd love to hear from you



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