Technical Writer Expert
2 weeks ago
Serco is seeking a highly skilled Technical Writer Expert to join our team in supporting the US Government. This critical role involves working with customers at our Maryland location, providing business expertise and learning new skills to make a difference. As a member of our team, you will be part of a seasoned group of professionals who are responsive and committed to ensuring your success.
In this position, you will:
- Assist in preparing and maintaining operations documentation, user guides, manuals, and technical publications.
- Understand basic concepts, responsible for writing technical copy for various types of documents.
- Gather technical information, prepare written text, and maintain a current internal documentation library.
- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
- Prepare and maintain operations documentation, user guides, manuals, and technical publications.
- Work with developers to produce quality documentation and training materials.
- Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity.
- Prepare reports, responses, and briefings targeted to a wide range of audiences.
- Coordinate layout and design of documents.
- Research highly technical subject matter, organize information from multiple sources, and express technical information in written form that is comprehensible to a wide audience of readers.
Requirements and Qualifications
To be successful in this role, you must have:
- An active TS/SCI clearance with polygraph.
- U.S. citizenship.
- Eight (8) years of experience as a TW in programs and contracts of similar scope, type, and complexity.
- A Bachelor's degree in a technical discipline from an accredited college or university.
- A Master's degree may be substituted for two (2) years of experience, reducing the requirement to six years of experience.
- Four (4) years of additional TW experience may be substituted for a Bachelor's degree.
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