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Senior Product Designer, Pro Products
2 months ago
We are seeking a highly skilled Senior Product Designer to join our team at ServiceTitan. As a key member of our Experience Design (XD) team, you will play a critical role in shaping the user experience of our Enterprise SaaS product.
Key Responsibilities- Design Engaging Experiences: Develop user-centered design solutions that are intuitive, efficient, and solve real-world problems.
- Collaborate with Stakeholders: Work closely with product managers, designers, and developers to ship an exceptional end-to-end user experience.
- User Research and Usability Studies: Participate in user research and usability studies to gain a deep understanding of user needs and pain points.
- Prototype and Test: Develop prototypes to test concepts and designs, and iterate based on feedback.
- Expertise in Product Problem Area: Develop deep expertise in the product's problem area and stay up-to-date with industry trends.
- Design System and Technical Implementation: Work with our design system team and developers to ensure successful technical implementation of designs.
- Champion Good Design Practices: Promote the tenets of good product design and educate others on best practices.
- User Advocacy: Represent users in product strategy and roadmap discussions, and ensure their needs are met.
- Mentorship and Feedback: Mentor designers, providing feedback to help them build context, strong decision-making skills, and empathy for users.
- Experience in SaaS/Enterprise Product Design: Proven experience designing modern SaaS/Enterprise products.
- Strong Design Portfolio: A strong design portfolio that demonstrates your process, reasoning, and outcomes.
- Collaboration and Ownership: Ability to collaborate with others while taking ownership of entire projects.
- Relationship Building: Excellent ability to develop and sustain relationships across teams and functions.
- Design Feedback and Mentorship: Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets.
- Iterative Process: Thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
