Banquet Houseperson
4 weeks ago
Banquet Houseperson Job Summary
The Banquet Houseperson is responsible for ensuring the smooth execution of events and meetings at SOFITEL. This role involves setting up and breaking down meeting spaces, handling equipment, and providing exceptional customer service.
Key Responsibilities:
- Set up and break down meeting spaces with tables, chairs, and equipment.
- Handle and transport equipment carefully to prevent damage.
- Retrieve clean linen and stock storage areas.
- Stock and organize supply carts with designated materials and equipment.
- Inspect set rooms for cleanliness and rectify any deficiencies.
- Set up rooms and function areas with designated tables, chairs, staging, and equipment.
- Set up table linens, skirting, and tabletop items as specified by group requirements.
- Refresh function areas as scheduled and store reusable goods.
- Turn over lost and found items to supervisor or manager.
- Use designated chemicals and supplies to clean floor surfaces.
- Maintain cleanliness and organization of closets and remove trash.
- Clean designated areas with proper chemicals and tools.
- Ensure nothing is stored in stairwells.
- Transport food and beverage trays to service areas.
- Check under furniture for debris and reposition furniture.
- Inspect condition of furniture and report damages to supervisor or manager.
- Remove dust and debris from upholstered furniture.
- Clean lamps, light fixtures, and light switches.
- Remove dust and marks from house/public phones.
- Remove tape and debris from walls and ceilings.
- Inspect condition of planters and plants and remove debris.
- Remove dust and marks from doors and door frames.
- Remove stains and scuff marks from baseboards and ledges.
- Be familiar with hotel services and features to respond to guest inquiries.
- Accommodate guest requests for additions or changes to scheduled arrangements.
- Deliver client packages and materials as assigned.
- Report any damages, maintenance problems, or safety hazards to supervisor.
- Complete assigned side duties following departmental procedures.
Requirements:
- Ability to communicate effectively in English with guests, management, and co-workers.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Good communication skills and ability to lift moderate weight throughout the shift.
Physical Demands:
- Ability to sit and stand for long periods of time.
- Frequent reaching, bending, heavy lifting (50 lbs.), and operating heavy machinery.
- Ability to manage others and work outdoors.
- Maintain certification of forklift operation.
- Excellent communication and people skills.
Additional Information:
Confidentiality: All information will be kept confidential according to EEO guidelines.
Visa Requirements: Must be legally eligible to work in the United States.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Pay: $26.27
Schedule: On-call
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