Banquet Houseperson
3 weeks ago
We are seeking a highly skilled and detail-oriented Banquet Houseperson to join our team at Sofitel Los Angeles at Beverly Hills. As a Banquet Houseperson, you will be responsible for setting up and breaking down meeting spaces, handling equipment, and ensuring the highest level of service to our guests.
Key Responsibilities:- Set up and break down meeting spaces with tables, chairs, and equipment
- Handle and transport equipment carefully to prevent injuries and damage
- Retrieve clean linen and skirting from Laundry and stock in storage areas
- Stock and organize supply carts with designated materials and equipment
- Inspect set rooms for cleanliness and agreement to group requirements
- Set up rooms and function areas with designated tables, chairs, staging, dance, floor, easels, and other equipment as specified by group requirements and in accordance with departmental standards
- Set up table linens, skirting, and tabletop items as specified by group and in accordance with departmental standards
- Refresh function areas as scheduled in accordance to departmental procedures
- Store all reusable goods and return equipment to specified storage areas
- Turn over any lost and found items to supervisor or manager
- Use designated chemical, supplies, and equipment to clean various floor surfaces
- Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas
- Clean designated areas with proper chemicals, tools, and equipment
- Ensure that nothing is stored in stairwells
- Transport any food and beverage trays' items in public areas to service areas
- Check under furniture for debris and remove if present; reposition furniture to correct floor plan
- Inspect condition of all furniture for tears, rips, and stains and report damages to supervisor or manager
- Dust and polish all woodwork
- Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions
- Clean all lamps, light fixtures, and light switches; check for proper working condition and rectify any deficiencies
- Remove dust, spots, and smears from house/public phones and reposition properly
- Remove tape and debris from walls ceilings; clean according to procedures
- Inspect condition of planters and plants; remove debris, polish planters
- Remove dust, dirt, marks, and fingerprints from doors and door frames
- Remove stains, scuff marks, and dust from baseboards, ledges, and corners
- Be familiar with all hotel services/features to respond accurately to any guest inquiry
- Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards
- Deliver client packages/boxes of materials as assigned to/from scheduled function area
- Report any damages, maintenance problems, or safety hazards to the supervisor
- Complete assigned side duties following departmental procedures
- Ability to communicate effectively in English with guests, management, and co-workers
- Ability to provide legible communication
- Ability to compute basic mathematical calculations
- Ability to lift moderate weight throughout the shift
- Ability to sit and stand for long periods of time
- Frequent reaching, bending, heaving lifting (50 lbs.), and operating heavy machinery
- Ability to manage others and work outdoors
- Maintain certification of forklift operation
- Excellent communication and people skills
We offer a competitive salary of $26.27 and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Banquet Houseperson
3 weeks ago
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On-Call Banquet Houseperson
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