Support Specialist IV

2 weeks ago


Austin, Texas, United States Henry Schein Full time
Job Title: Support Tech IV

This is a remote position that requires strong technical skills and excellent customer service abilities. As a Support Tech IV, you will be responsible for providing technical support to customers, troubleshooting issues, and resolving problems related to our software products.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot and resolve technical issues related to our software products
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain knowledge of our software products and technical capabilities
  • Provide training and support to customers on our software products
Requirements:
  • Typically, 5+ years of experience in a technical support role
  • Advanced knowledge of software products and technical capabilities
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Henry Schein One is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.



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