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Box Office Ticketing Intern
2 months ago
Company Overview:
AEG is a leading company dedicated to delivering exceptional live entertainment experiences. We pride ourselves on providing top-notch customer service and ensuring that every fan enjoys their time at our events. We are seeking enthusiastic, motivated, and friendly individuals who are passionate about the sports and entertainment industry.
Event Overview:
As a ticketing box office intern, you will have the chance to gain valuable experience in ticket sales, operations, and customer relations. Your responsibilities will include resolving ticketing issues, ensuring guests have the correct credentials, and assisting management with ticketing processes and platforms. After your shift, you will have the opportunity to enjoy general admission to the event.
Key Responsibilities:
- Assist guests by providing accurate information about the event
- Employ problem-solving skills to address customer inquiries and concerns
- Process Will Call ticket orders efficiently and accurately
- Represent AEG and its partners with professionalism and integrity
- Demonstrate punctuality and self-motivation with attention to detail
- Communicate essential information to clients and guests
- Deliver the highest level of customer service
- Complete additional tasks as assigned by supervisors
- Availability to work flexible hours, including weekends and holidays
- College students majoring in hospitality, marketing, sports management, communications, or related fields are encouraged to apply
- A strong desire to build a career in sports and live entertainment
- Ability to anticipate guest needs and resolve issues promptly and professionally
- Excellent interpersonal skills and a collaborative work ethic
- Previous ticket sales experience is advantageous
- Maintain a neat and professional appearance at all times
- Must pass a background check
- Must be at least 18 years old and possess a high school diploma or GED
The pay rate is $16 per hour.
We are an equal opportunity employer and welcome applications from all qualified individuals without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.