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Business Systems Manager

2 months ago

Dearborn, Michigan, United States Carhartt Inc Full time

Position Overview

The Planning Systems Business Administrator plays a crucial role in supporting a comprehensive Planning process by delivering a dependable toolkit and streamlined business operations. This individual serves as a reliable Subject Matter Expert (SME) for Business Planning, ensuring that the team has access to meaningful data, insightful reporting, and effective integration of the Go-To-Market (GTM) calendar. By fostering collaborative relationships, they promote consistent practices and challenge existing norms, driving ongoing enhancements. Acting as a 'Super User' with varying degrees of system administration responsibilities, they maintain robust partnerships to test, troubleshoot, and uphold an integrated system that meets organizational requirements. They adeptly balance IT and business-facing relationships to achieve successful outcomes for Planning.

Our Leadership Philosophy at Carhartt

At Carhartt, we embody leadership through our actions and values, inspired by the legacy of our founder, Hamilton Carhartt. We lead business initiatives by creating value, achieving results, and adapting as necessary. We lead ourselves by embracing inclusivity, recognizing that our diverse perspectives strengthen our mission to build a better world for all hardworking individuals. We lead others by effectively communicating and clearly outlining our path as we confidently move forward. At Carhartt, every team member is valued and entrusted with the responsibility of upholding our legacy.

Key Responsibilities

  • Engage in projects as needed and support the strategic initiatives of the Planning leadership team.
  • Facilitate collaboration and communication between Planning and IT departments, maintaining connections with IT Product teams involved in Planning Solutions.
  • Contribute to the success of the Planning Team by understanding business requirements and identifying optimal solutions, while challenging existing practices.
  • Share administrative responsibilities for Planning systems, acting as the 'Product Owner' for 'Planning Analytics' and 'MSO' to ensure consistent performance.
  • Develop, document, and refine the operations, practices, and procedures of the Business Planning team, ensuring alignment with system functionalities and driving empowered associates towards profitable outcomes.
  • Exhibit strong leadership capabilities and the ability to influence and motivate peers and leaders.
  • Mentor and enhance the Planning team's understanding of systems and processes as a trusted Planning & Systems SME.
  • Collaborate with Business Intelligence teams/tools to assess and generate meaningful data and exception reports.
  • Quickly assimilate technical information and communicate effectively across various levels, catering to both technical and non-technical audiences.
  • Coordinate and develop centralized training for new Business Planning team members on the fundamentals of our Planning Tools and Systems.
  • Proactively stay informed about Carhartt Business Units and their ongoing performance and strategies.

Required Qualifications

  • Bachelor's degree in a relevant field or equivalent professional experience.

Essential Skills & Experience

  • A minimum of 3 years of experience in a planning or forecasting role.
  • Strong analytical skills with a solid understanding of retail mathematics and forecasting methodologies.
  • Exceptional written and verbal communication skills, with the ability to engage effectively with all levels, including management and retail partners.
  • A flexible team player who excels in environments that require strong organizational skills to prioritize multiple projects and deliverables.
  • A self-driven, passionate, and enthusiastic individual eager to contribute positively to the business.
  • Advanced proficiency in computer applications (MS Office and Planning tools).

Work Environment and Conditions

  • Standard office environment; cubicle or office setting.
  • Occasional work outside of regular hours may be required.
  • Extended periods of sitting, standing, and typing on a computer are necessary.
  • Travel may be required, up to 10% of the time.
  • This position allows for remote work, with limited on-site travel for special events.
  • Carhartt maintains a tobacco-free workplace.

Carhartt offers a competitive salary and benefits package. For more information, please refer to the benefits section on our website.

Carhartt is committed to equal opportunity for all. Hiring, promotions, and rewards are based on skill, performance, and dedication, without discrimination based on race, color, religion, sex, age, national origin, veteran status, disability, or any other protected status.

Please note: All associates are expected to understand and adhere to Carhartt's Core Values. Carhartt reserves the right to modify, suspend, or cancel job duties at any time without prior notice.