Hotel Guest Services Representative
3 weeks ago
Job Description
We are seeking a skilled Front Desk Clerk to join our team at the -Holiday Inn Express-Cedar Rapids-Collins RD-. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable. You will be the first point of contact for our guests, handling check-ins, check-outs, room assignments, and resolving any issues that may arise.
About Our Team
Our team is dedicated to delivering exceptional guest experiences. We strive to create a warm and welcoming environment, providing top-notch services and amenities. As a member of our team, you will have the opportunity to grow and develop your skills, working alongside experienced professionals who share your passion for hospitality.
Your Role
As a Front Desk Clerk, you will be responsible for:
- Managing Guest Arrivals and Departures: Process guest arrivals and departures efficiently, ensuring accurate room assignments and billing.
- Providing Exceptional Customer Service: Respond promptly to guest needs and concerns, offering solutions and alternatives when necessary.
- Maintaining Room Cleanliness: Ensure the cleanliness and organization of our rooms, reporting any maintenance or repair issues to the relevant teams.
- Communicating Effectively: Share knowledge and best practices with colleagues and management, contributing to our team's success.
Requirements
To succeed as a Front Desk Clerk, you should possess:
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with guests, colleagues, and management.
- Attention to Detail: A keen eye for detail, ensuring accuracy in all aspects of your work, from room assignments to billing.
- Teamwork: A willingness to collaborate with colleagues and management to achieve our goals and deliver exceptional guest experiences.
- Adaptability: The ability to adapt to changing situations and priorities, maintaining a calm and professional demeanor under pressure.
- Basic Computer Skills: Familiarity with basic computer systems and software, including property management systems.
Salary and Benefits
We offer a competitive salary package, including:
- $50,000 - $65,000 per year (based on experience): A salary range reflecting your skills and experience.
- Medical/Dental/Vision: Comprehensive health insurance coverage for you and your family.
- Vacation & Holiday Pay: Generous paid time off to recharge and relax.
- Same-day pay available: Enjoy immediate access to your earnings.
- Career Growth Opportunities: Training programs and opportunities for advancement within our company.
-
Hotel Room Attendant
3 weeks ago
Cedar Rapids, Iowa, United States Hilton Garden Inn | CR Hotel #1 LLC Full timeOverviewThe Hilton Garden Inn | CR Hotel #1 LLC is seeking a skilled Hotel Room Attendant to join our team. As a key member of our housekeeping staff, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests. This role requires attention to detail, strong communication skills, and the ability to work...
-
Guest Services Supervisor
4 weeks ago
Cedar Rapids, Iowa, United States Holiday Inn Express-Collins RD-Cedar Rapids-IA Full timeOverviewHoliday Inn Express-Collins RD-Cedar Rapids-IA is a dynamic and growing company looking for a highly motivated and experienced Front Desk Manager to lead our front office team. As a key member of our staff, you will be responsible for delivering exceptional guest service, managing front office operations, and ensuring a seamless check-in/check-out...
-
Guest Services Ambassador
16 hours ago
Cedar Rapids, Iowa, United States Towne Park Full timeWe are a leading provider of hospitality services, dedicated to delivering exceptional experiences for our guests. Our commitment to excellence drives us to deliver outstanding results in various roles such as Valet Attendant, Driver, Hospital Associate, Guest Service Representative, Vehicle Transporter, and Hospitality Specialist.Estimated Salary: $50,000 -...
-
Hospitality Services Coordinator
2 days ago
Cedar Rapids, Iowa, United States Hotel Equities Full timeAbout UsAt Hotel Equities, we are dedicated to delivering exceptional hospitality experiences. As a Housekeeper-Holiday Inn Express-Collins Rd.-Cedar Rapids, IA, you will play a vital role in ensuring our guests feel welcome and comfortable during their stay.Job Summary:We are seeking a highly motivated and detail-oriented individual to join our housekeeping...
-
Hotel Housekeeping Professional
4 weeks ago
Cedar Rapids, Iowa, United States Hotel Equities Full timeJob SummaryWe are seeking a highly skilled Housekeeper to join our team at the Holiday Inn Express-Collins Rd-Cedar Rapids-IA. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction.Key Responsibilities:Cleaning and Preparation: Clean and prepare guest rooms and public...
-
Hotel Cleaning Specialist
3 weeks ago
Cedar Rapids, Iowa, United States Holiday Inn Express-Collins RD-Cedar Rapids-IA Full timeWe are currently seeking a dedicated and detail-oriented Hotel Cleaning Specialist to join our team at the Holiday Inn Express-Collins Rd-Cedar Rapids-IA.Job OverviewThis is a full-time position that requires strong cleaning and organizational skills, as well as excellent communication and teamwork abilities. As a Hotel Cleaning Specialist, you will be...
-
Guest Services Specialist
5 days ago
Cedar Rapids, Iowa, United States Spencer Gifts Full timeAt Spencer's, we're committed to delivering exceptional guest services and creating an engaging shopping experience. We're seeking a Guest Services Specialist to join our team and help us achieve this goal. In this role, you will be responsible for maintaining high standards of service, addressing guest inquiries, and resolving any issues that may arise. If...
-
Food Service Representative
3 days ago
Cedar Rapids, Iowa, United States Bandana's BBQ Full timeCompany OverviewBandana's BBQ is a family-owned, small chain restaurant dedicated to providing an outstanding experience for our guests. We strive to create guest loyalty by delivering the highest quality food and service. Our mission is to treat every guest as if they are a guest in our home, while living up to our motto: Perfect, Fast, Every...
-
Hotel Assistant
4 weeks ago
Cedar Rapids, Iowa, United States Kirkwood Community College Full timeAbout The Hotel at Kirkwood CenterThe Hotel at Kirkwood Center is a premier hospitality destination, offering guests a unique blend of comfort, convenience, and exceptional service.Job DescriptionWe are currently seeking a part-time Dishwasher to join our team, responsible for ensuring the highest standards of cleanliness and organization in our kitchen and...
-
Parking Services Representative
3 weeks ago
Cedar Rapids, Iowa, United States Physicians Clinic of Iowa Full timeSalary: $42,500 - $50,000 per yearAt Physicians' Clinic of Iowa, we are seeking a skilled Parking Services Representative to join our team. In this role, you will be responsible for parking and retrieving vehicles for our guests in a safe and efficient manner. This position requires a high level of customer satisfaction, attention to detail, and the ability...
-
Housekeeper and Room Ambassador
4 weeks ago
Cedar Rapids, Iowa, United States Hotel Equities Full timeAbout the RoleThis is an excellent opportunity to join Hotel Equities as a Housekeeper at the Holiday Inn Express-Collins Rd-Cedar Rapids-IA. Our ideal candidate will have a strong commitment to delivering exceptional guest service and maintaining high standards of cleanliness and safety.Responsibilities:Clean and Prepare Guest Rooms: Clean and prepare guest...
-
Automated Vehicle Service Representative
3 weeks ago
Cedar Rapids, Iowa, United States Physicians Clinic of Iowa Full timeJob OverviewWe are seeking a skilled Automated Vehicle Service Representative to join our team at Physicians Clinic of Iowa.Primary Responsibilities:Provide exceptional parking and guest services to patients, visitors, and staff members.Safely park and retrieve vehicles for guests, ensuring efficient service and minimal wait times.Maintain a clean and...
-
Room Maintenance Specialist
2 days ago
Cedar Rapids, Iowa, United States Hotel Equities Full timeHospitality Excellence RequiredAs a Housekeeper-Holiday Inn Express-Collins Rd.-Cedar Rapids, IA with Hotel Equities, you will have the opportunity to showcase your passion for delivering exceptional guest experiences. Our ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced...
-
Hotel Attendant Position
4 days ago
Cedar Rapids, Iowa, United States Kirkwood Community College Full timeWelcome to the Dishwasher- Part Time position at Kirkwood Community College! We are seeking a dedicated and hardworking individual to join our team as a dishwasher. As a valued member of our hotel staff, you will play a crucial role in maintaining the cleanliness and organization of our kitchen.Job Summary:We are looking for an experienced and...
-
Parking and Guest Services Associate
3 weeks ago
Cedar Rapids, Iowa, United States Physicians Clinic of Iowa Full timeAbout the RoleWe are seeking an experienced Parking and Guest Services Associate to join our team at Physicians Clinic of Iowa.Key Responsibilities:Provide top-notch parking and guest services to patients, visitors, and staff members.Safely park and retrieve vehicles for guests, ensuring efficient service and minimal wait times.Maintain a clean and organized...
-
Exterminator and Customer Service Representative
4 weeks ago
Cedar Rapids, Iowa, United States McCloud Services Full timeBe a Part of Our Team as an Exterminator and Customer Service Representative at McCloud ServicesWe are looking for a dedicated and results-driven individual to join our team as an Exterminator and Customer Service Representative at McCloud Services. As a valued member of our crew, you will play a critical role in providing exceptional customer service and...
-
Medical Service Representative
2 days ago
Cedar Rapids, Iowa, United States Biolife Plasma Services Full timeCompany OverviewBioLife Plasma Services is a leading provider of plasma-derived therapies, committed to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs.Salary and BenefitsThe starting hourly wage reflects the actual starting rate for this position. U.S. based employees may be...
-
Guest Services Associate
4 weeks ago
Cedar Rapids, Iowa, United States Physicians Clinic of Iowa Full time**Key Qualifications:High school diploma or equivalent.Valid driver's license with a clean driving record.Ability to drive and safely operate both automatic and manual transmission vehicles.Ability to work in various weather conditions.Previous valet or customer service experience is a plus.The estimated salary for this position is $30,000 - $40,000 per...
-
Customer Service Representative
3 days ago
Cedar Rapids, Iowa, United States LPT Retail Management Services Full timeJob OverviewWe are seeking a Customer Service Representative to join our team at LPT Retail Management Services. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
-
Customer Service Representative
3 weeks ago
Cedar Rapids, Iowa, United States LPT Retail Management Services Full timeJob SummaryWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service, completing shift duties, and maintaining the overall cleanliness and organization of the store.