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Senior Specimen Collector

2 months ago

Boise Idaho, United States Millennium Health Full time
Job Summary

Millennium Health is seeking a highly skilled Senior Specimen Collector to join our team. As a key representative of our company, this role provides exceptional care and customer service to patients, clinicians, and our laboratory.

Key Responsibilities
  • Travel to new accounts to ensure proper setup and coverage
  • Support the onboarding of new Specimen Collectors in the practice
  • Serve as a subject matter expert with Millennium's systems and processes
  • Collect patient urine and/or oral fluid (saliva) specimens
  • Process and package collections or shipping
  • Serve as an intermediary between the practice/clinic, laboratory, and LSA Leadership
  • Record patient information, physician order details, and pertinent laboratory information
  • Resolve specimen concerns with billing or patient information in the ordering portal
  • Order and maintain collection supplies inventory onsite
  • Observe collection for Millennium Health specimens (when applicable)
Requirements
  • 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients
  • 2+ years of customer service experience can be considered in place of medical experience
  • Phlebotomy experience preferred
  • Demonstrated ability to navigate a smartphone and computer required
  • Valid driver's license required
  • Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
  • Ability to ensure HIPAA, HiTrust, Confidentiality, and Compliance policy, procedures, and standards are always adhered to
  • Ability to ensure administrative, physical, and technical cyber security controls are always adhered to
  • High School diploma or equivalent required
Benefits
  • Medical, Dental, Vision, Disability Insurance
  • 401k with Company Match
  • Paid Time off and Holidays
  • Tuition Assistance
  • Behavioral and Health Care Resources
  • Mileage reimbursement