Senior Quality Performance Engineer

5 days ago


Santa Clara, California, United States ServiceNow Full time

About the Role:

We are seeking a highly skilled Performance Engineer to join our team at ServiceNow. As a key member of our Platform Performance Engineering team, you will drive improvements in performance, scalability, and reliability of our products and services.

Key Responsibilities:

  • Provide end-to-end performance testing and engineering solutions for various applications and projects.
  • Develop, design, and execute performance tests using JMeter or BlazeMeter, and understand workload models.
  • Identify and troubleshoot performance issues in collaboration with architecture and development teams, performing root cause analysis and driving issues to appropriate resolutions.
  • Improve the reliability and repeatability of performance testing.
  • Actively participate in and support the software development life cycle.

Requirements:

  • 3 to 7 years of performance testing and engineering experience.
  • BS/MS degree in Computer Science with proven experience in performance testing/engineering for mission-critical software products and services.
  • Strong hands-on technical skills and experience in developing performance testing strategy, performance testing process, and methodology.
  • Experience with various samplers/protocols, JMeter or other tools, along with concurrency, arrival rate, and scheduling.
  • Experience in creating data management scripts and conducting high concurrency, volume/capacity testing.
  • Experience with performance monitoring/profiling tools, OS level, JVM internals, DB internals.
  • Experience with performance testing and engineering concepts in system level, UI, Java applications, DB.
  • Skilled in DB SQLs, analyzing performance issues at DB layer, and recommending solutions.
  • Ability to carry out root cause analysis of complex performance issues, analyze results, and recommend solutions.
  • Proven experience with concurrency, multithreading, and distributed system architectures.

What We Offer:

We offer a competitive salary, equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.



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