SRE Delivery Manager

2 weeks ago


Reston, Virginia, United States Themesoft Inc. Full time
Job Title: SRE Delivery Manager

At Themesoft Inc., we are seeking a highly skilled SRE Delivery Manager to lead our team of Site Reliability Engineers. As a key member of our operations team, you will be responsible for ensuring the reliability, scalability, and performance of our cloud-based services.

Key Responsibilities:
  • Lead and mentor a team of Site Reliability Engineers, providing guidance and support to ensure they have the tools and resources needed to meet operational goals.
  • Oversee the successful delivery of SRE services, ensuring system reliability, scalability, and performance.
  • Manage and coordinate incident response efforts, ensuring timely resolution and minimal disruption to services.
  • Identify opportunities to automate manual processes, enhance system performance, and improve operational efficiency using best-in-class tools and methodologies.
  • Serve as the bridge between engineering, development, and operations teams to ensure smooth, coordinated efforts across projects and day-to-day operations.
  • Establish key metrics and monitoring strategies to proactively detect issues, and ensure system uptime and availability.
  • Oversee changes to infrastructure and services, ensuring compliance with change management processes and minimal risk to system operations.
  • Conduct capacity planning to ensure systems can scale with growing demand, providing recommendations for infrastructure improvements.
Requirements:
  • Experience in IT operations, with an SRE, DevOps, or similar role.
  • Experience in a leadership or managerial role within a technology environment.
  • Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
  • Strong knowledge of CI/CD pipelines, automation frameworks, and monitoring tools such as Prometheus, Grafana, or Datadog.
Preferred Qualifications:
  • Experience working in Agile and DevOps environments.
  • Familiarity with ITIL frameworks and service management practices.
  • Experience in performance optimization and cost management in cloud environments.


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