Financial Fraud Investigator

2 weeks ago

Madison Wisconsin, United States UW Credit Union Full time
About the Role

We are seeking a highly skilled Financial Fraud Investigator to join our team at UW Credit Union. As a key member of our organization, you will play a critical role in identifying and preventing financial crimes, ensuring the integrity of our financial systems, and protecting our members' assets.

Key Responsibilities
  • Evaluate high-risk cases and member escalations, ensuring swift and accurate resolution of potential high-dollar losses.
  • Conduct thorough investigations into suspected or confirmed fraud, including analyzing transactions, gathering electronic evidence, and interviewing involved parties to uncover critical insights.
  • Develop comprehensive case reports and support Law Enforcement by preparing detailed evidence and providing testimony in court.
  • Monitor industry trends and emerging fraud tactics and share valuable insights across the organization.
  • Act as a subject-matter expert to collaborate on cross-functional projects to create and implement effective Fraud Prevention programs.
  • Build and maintain a robust network with financial institutions and Law Enforcement agencies, partnering on risk assessments and recommending proactive measures to combat fraud.
  • Develop risk assessments and recommendations for fraud risk mitigation.
Requirements
  • 6+ years of financial institution and financial crimes experience.
  • Familiar with regulations (Reg CC, Reg E, Reg Z), as well as lending products and processes, and Credit Bureau reports.
  • Experience in handling sensitive and confidential information while educating members, internal partners, and community members about scams and fraud trends.
  • Strong ability to build rapport with members through secure messages.
  • Demonstrated experience in resolving escalations and empathizing with member concerns.
  • Excellent interpersonal, oral, and written communication skills, coupled with demonstrated analytical and problem-solving abilities.
  • Highly organized with the capability to independently manage and prioritize multiple responsibilities in a fast-paced, dynamic environment.
  • Proficient with computer and mobile devices, including major web browsers, operating systems, and Microsoft Office products.
About UW Credit Union

UW Credit Union is a premier financial institution in Wisconsin, recognized for its commitment to excellence and community involvement. As an equal opportunity employer, we strive to create an inclusive workplace that values diversity and promotes professional growth.

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