Electronics Engineer II
2 days ago
Thermo Fisher Scientific is seeking a highly skilled Field Service Engineer II to join our Materials and Structural Analysis Division. As a key member of our team, you will be responsible for performing on-site installations, servicing, and repairs of complex equipment and systems.
Key Responsibilities:- Conduct on-site installations of complex equipment and follow testing procedures to ensure proper working order
- Provide troubleshooting and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with customers, system users, and company personnel
- Successfully complete technical training, as required
- Complete and submit field service reports on assigned tools
- Perform Preventive Maintenance tasks
- Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
- Provide training for customers and users on system maintenance
- Provide feedback to product quality teams
- Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
- Act as a subject expert and resource for training
- Align with application scientists to collaborate on outstanding solutions to meet our users' challenges
- University degree/Bachelor degree in electronics, physics, engineering, computer science, or similar field preferred
- 4-5 years' experience operating, troubleshooting, repairing, and calibrating complex analysis tools such as SEM, TEM, FIB, Prober, or similar systems
- Experience with Ultra High Vacuum (UHV) a plus but not required
- Knowledge, Skills, Abilities:
- Required to read, write, and speak English fluently
- Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision
- Demonstrated ability to be detail-oriented, problem-solver, promote team environment
- Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific
- Literate in Windows software environments
- Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems
- Ability to read and interpret schematics
- Ability to partner effectively with customers
- Strong Interpersonal communication, teamwork/building, time management, organizational, problem-solving, and customer service skills
- Proven ability to troubleshoot complex systems and subsystems down to component level
- Familiar with UHV phenomenon and technology
- Eligibility for transportation support, company phone, company laptop, and other company benefits
- Opportunity to grow within Field Services and across the Thermo Fisher organization
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
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