IT Support Specialist
3 weeks ago
About the Job
We are seeking a skilled IT Support Specialist to join our team at GovCIO. This is a full-time position located in Essex Junction, VT.
Job Description:
- Provide onsite support for our federal customer
- Troubleshoot and resolve technical problems received via the ServiceNow ticketing system
- Install, configure, and maintain various hardware and software components
- Collaborate with network services, software systems engineering, and applications development teams to restore service and identify core problems
- Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing, and replacing equipment components
Requirements:
- High school diploma or equivalent required
- Minimum 0-2 years of experience in IT support
- US citizen required
- Familiarity with Microsoft Operating Systems and SCCM remote resolution
Benefits:
- Competitive salary range: $21.15 - $21.15 per hour
- Opportunity to work with a dynamic team at GovCIO
- Professional growth and development opportunities
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