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Customer Service Representative

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Jacksonville, Florida, United States Mike Douglas - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in building strong relationships with our customers and helping them achieve their insurance and financial goals.

Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing personalized solutions to meet their insurance and financial needs.
  • Insurance and Financial Services: Use a customer-focused approach to educate customers about insurance options and develop leads, schedule appointments, and market appropriate products and services.
  • Team Collaboration: Work collaboratively with our team to achieve sales and service goals, providing exceptional customer service and support.
Requirements
  • Customer Focus: Demonstrated ability to build strong relationships with customers and provide personalized solutions to meet their needs.
  • Communication Skills: Excellent written, verbal, and listening skills, with the ability to communicate complex insurance and financial concepts to customers.
  • Marketing and Sales: Ability to develop leads, schedule appointments, and market appropriate products and services to customers.
  • Teamwork: Proven ability to work collaboratively with a team to achieve sales and service goals.
What We Offer
  • Competitive Salary and Commission: A competitive salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Paid Time Off: Paid vacation and personal/sick days, allowing you to maintain a healthy work-life balance.
  • Growth Opportunities: Opportunities for advancement within our agency, providing a clear path for career growth and development.