Service Delivery Associate

7 days ago


Eden, North Carolina, United States Leonlite Full time

**Job Description:** We are looking for a skilled Service Delivery Associate to join our team at Leonlite. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products.

The Service Delivery Associate role involves responding to customer inquiries, addressing concerns, and providing solutions. You will work closely with our sales and product teams to ensure seamless communication and delivery of our services.

**Key Responsibilities:

  1. Respond to customer inquiries in a timely and professional manner
  2. Resolve customer complaints and issues efficiently
  3. Collaborate with internal teams to resolve customer issues
  4. Provide accurate and up-to-date information about our products and services
  5. Meet and exceed customer satisfaction targets

**Required Skills and Qualifications:**

  • High school diploma or equivalent required
  • 1-3 years of customer-facing experience preferred
  • Excellent communication and problem-solving skills
  • Patient and empathetic attitude
  • Ability to work in a fast-paced environment

**Benefits:**

  • Competitive salary: $18-$20 per hour
  • Opportunities for career growth and development
  • Comprehensive benefits package
  • Flexible working hours


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