Client Support Associate

4 days ago


Eden, North Carolina, United States Leonlite Full time
Job Summary

We are seeking a highly skilled and motivated Client Support Associate to join our team at TORCHSTAR CORP. As a Client Support Associate, you will be responsible for providing exceptional customer service, resolving customer issues, and collaborating with internal teams to ensure seamless customer interactions.

Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Collaborate with internal teams to resolve customer issues and concerns
  • Process customer transactions, including orders, returns, and exchanges
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • 1-3 years of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities
Benefits

We offer a competitive salary of $18-$20 per hour, paid time off, and opportunities for professional growth and development. Our benefits package includes dental and vision coverage, life insurance, and a 401(k) plan.



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