Pharmacist - Clinical Services

3 days ago


Cathedral City, California, United States Rite Aid Full time
Job Summary

The primary purpose of this position is to assist customers with their healthcare needs and maximize health outcomes by filling prescriptions, providing clinical services, advising on therapies, providing excellent customer service, and supervising pharmacy associates. Frequent independent judgments are essential. The incumbent is also required to perform all tasks in a safe manner consistent with Rite Aid policies and state and federal laws.

Responsibilities
  • Engage Customers: Engage customers seeking guidance on pharmacological and non-pharmacological options for health condition management using provided clinical tools, and delivering information based on customer-preferred communication method.
  • Provide Clinical Services: Provide clinical pharmacy services based on state regulations, including, but not limited to, adherence support, immunizations, medication therapy management (MTM), point-of-care testing (POCT), diagnostic testing, and prescriptive authority to improve patient therapeutic outcomes.
  • Leverage Products and Services: Leveraging products and services to benefit the customer and build profitable retail business and script growth.
  • Ensure Prescription Accuracy: Ensure the accuracy and appropriateness of all prescriptions filled, by completing Drug Utilization Review and Final Quality Assurance, applicable to DEA, State and Federal Board of Pharmacy regulations.
  • Provide Patient Care: Provide appropriate patient care with in-person, telephonic or digital means, collaborating with providers and patient care teams focused on patient health, and wellness outcomes.
  • Supervise Pharmacy Associates: Assist Pharmacy Manager with the supervision of the pharmacy by providing leadership to the pharmacy associates and supervise the completion of their training, provide coaching, and performance feedback.
  • Handle Customer Issues: Handle and resolve customer issues to ensure customer satisfaction.
  • Complete Certifications and Training: Complete company required certifications, education and training. These requirements include but are not limited to Whole Being Health including traditional medicine and holistic wellness and alternative therapies, support for clinical service activities, training for regulatory requirements.
  • Maintain Pharmacy Security: Maintain appropriate security of the Pharmacy department.
  • Follow Standard Work: Ensure that Standard Work is followed for performing activities or processes. Standard work documentation contains instructions, useful graphics, and must be followed to ensure that work is done consistently no matter who does it.
Qualifications
  • Education: Bachelor Degree, BS In Pharmacy
  • Licenses/Certifications: Pharmacist License in the state practicing pharmacy, Immunization Certification, Immunization License in the state practicing pharmacy, if required by state regulations, CPR Certification
  • Knowledge, Skills and Abilities: Building Customer Relationships, Valuing Differences, Driving Innovation, Building Talent, Customer Focus, Adaptability, Stress Tolerance


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