Associate Manager PT 20-29

2 weeks ago


Everett, Washington, United States Tumi Full time
About Tumi

Tumi is a world-class luxury brand that has been creating high-quality business, travel, and performance essentials since 1975. Our mission is to empower journeys and provide a lifelong partner to movers and makers in pursuit of their passions.

Job Summary

We are seeking an Associate Manager to join our Retail team. As a key member of our team, you will be responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

Key Responsibilities
  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT, and Client Data Capture.
  • Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
  • Take pride in work and strive for excellence.
  • Take responsibility for performance and complete all assigned tasks and meet deadlines.
  • Help teach others training content through consistent roleplay and coaching.
  • Clearly articulate strengths, goals, and opportunities.
  • Exercise strong written and verbal skills.
  • Adapt communication skills upwards, laterally, and to their team.
  • Promote the organization's business goals and adapt flexibly to change.
  • Collaborate effectively with team.
Qualifications
  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Value a collaborative environment and have an openness to feedback.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPIs.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.
Why Work at Tumi?

Tumi is a dynamic and entrepreneurial company that values diversity and inclusion. We offer a competitive salary and comprehensive benefits program, as well as opportunities for professional growth and development. Our team is committed to making a positive impact on the world, and we believe that our employees are the key to our success.

We are committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.



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