Golf Team Member
4 days ago
About PopStroke
We've reinvented the classic pastime of mini-golf into an extraordinary experience. At PopStroke, we're all about blending the charm of traditional mini-golf with innovative technology and custom-designed courses.
Our venues offer a unique and memorable entertainment and culinary experience that's perfect for guests of all skills and ages. With 14 locations across Florida, Texas, Arizona, Alabama, South Carolina, and Nevada, and three more under development, we're on an epic expansion journey
Fuel Your Career with Us
We're looking for awesome individuals to join our team as Customer Experience Ambassadors. If you're passionate about delivering exceptional guest service, working in a fast-paced environment, and creating unforgettable moments, you'll thrive in this role.
About the Role
- Welcome and acquaint guests with our property, explaining the venue, checking them in, equipping them with tools to play, and answering questions.
- Serve beverages and ice cream at the golf counter, assist guests with retail purchases, and maintain the golf shop fully stocked.
- Ensure cleanliness of all golf courses, golf shop areas, including restrooms, and restock golf shop stations and restrooms.
- Answer phone calls and inquiries regarding the venue, pricing, and other golf-related information in a professional and courteous manner.
- Handle cash and credit transactions accurately, balancing cash drawers and maintaining security protocols.
- Collaborate with other team members to ensure a memorable experience for all guests.
- Assist guests with play, course rules, and the PopStroke app.
- Other duties as assigned.
Qualifications
- Previous guest service, retail, or hospitality experience in a high-volume environment.
- Must be available to work weekends and holidays.
- Must be able to accurately use POS system.
- Excellent communication and guest service skills.
- Strong team focus.
- Preferred: Must be of legal age to serve alcohol.
- Must be able to stand and walk for long periods of time, and lift and carry up to 30 lbs.
- Must be able to work in an indoor and outdoor environment.
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