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Patient Care Administration Lead

2 months ago

Ames, Iowa, United States McFarland Clinic Full time

McFarland Clinic is actively looking for a skilled Office Manager to join our Family Medicine Department. This role provides a unique opportunity to oversee a committed team of healthcare professionals dedicated to delivering outstanding patient care every day.

Key Responsibilities:

  • Provide direct patient support through nursing consultations
  • Manage In Basket tasks within the electronic health record system
  • Support clinical personnel during patient procedures
  • Establish departmental policies and protocols
  • Ensure adherence to clinic-wide regulations
  • Work collaboratively with physicians to enhance healthcare delivery
  • Oversee staff scheduling and daily clinic management
  • Manage patient relations and appointment scheduling
  • Respond to telephone inquiries
  • Cover for staff absences as needed

Qualifications:

  • Graduate from an accredited nursing program
  • Possess State Licensed Practical Nurse and Registered Nurse credentials
  • Current Basic Life Support certification required
  • Mandatory Reporting of Dependent Adult and Child Abuse training
  • Previous experience in clinical or hospital environments
  • Management experience is preferred

Work Schedule: Monday to Friday, with occasional early or late meetings

Shift Hours: 8:00 AM to 5:00 PM

Employee Benefits: McFarland Clinic provides comprehensive health and dental coverage, 401(k) plans, and generous paid time off. More information is available on our website.