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Retail Store Representative

1 week ago

Aurora, Colorado, United States David's Bridal, LLC. Full time
About the Role

We are seeking a highly motivated and results-driven Retail Store Representative to join our team. As a key member of our store staff, you will be responsible for delivering exceptional customer service experiences and driving sales growth.

Key Responsibilities:
  • Welcome and serve all customers with genuine enthusiasm and adapt your style to suit their needs.
  • Use various systems to manage customer flow and deliver outstanding customer service experiences.
  • Maintain high standards of service by adhering to operational checklists and meeting customers' emotional and practical needs.
  • Proactively address customer concerns with confidence and escalate when necessary.
  • Promote alteration services and personalization options to enhance the customer experience.
Requirements:
  • High school diploma or equivalent degree.
  • 1-2 years of prior retail experience in an apparel or service environment.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and meet sales targets.