Retail Store Leader

4 days ago


Aurora, Colorado, United States SEMM Retail Ventures LLC dba ACE Hardware Full time

Job Summary

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We are seeking a highly motivated and experienced Retail Store Leader to join our team at SEMM Retail Ventures LLC dba ACE Hardware. The ideal candidate will have a proven track record of success in retail management, with a strong focus on sales growth, customer satisfaction, and team development.

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About the Role

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  • Oversee the daily operations of our store, including sales, inventory management, and staff supervision.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Lead by example, demonstrating a strong commitment to our company's values and mission.

Key Responsibilities

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  • Sales and Operations:
  • Hire, train, and develop retail staff to meet sales goals and provide exceptional customer service.
  • Forecast and manage employee scheduling needs to meet customer demand.
  • Coordinate inventory replenishment, merchandising, and visual presentation to maximize sales and profitability.
  • CUSTOMER SERVICE:
  • Promote customer service as the #1 priority through coaching, feedback, and recognition.
  • Drive customer satisfaction by ensuring all customers are acknowledged, needs met, and concerns resolved quickly.

Requirements

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  • 10+ years of retail management experience, preferably in hardware or similar industry.
  • Proven track record of success in sales growth, customer satisfaction, and team development.
  • Excellent communication, leadership, and analytical skills.

Benefits

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  • Competitive salary and bonus options.
  • Vacation, sick leave, and floating holidays.
  • Opportunities for professional development and advancement.

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