Retail Store Leader
4 days ago
Job Summary
">We are seeking a highly motivated and experienced Retail Store Leader to join our team at SEMM Retail Ventures LLC dba ACE Hardware. The ideal candidate will have a proven track record of success in retail management, with a strong focus on sales growth, customer satisfaction, and team development.
">About the Role
">- Oversee the daily operations of our store, including sales, inventory management, and staff supervision.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Lead by example, demonstrating a strong commitment to our company's values and mission.
Key Responsibilities
">- Sales and Operations:
- Hire, train, and develop retail staff to meet sales goals and provide exceptional customer service.
- Forecast and manage employee scheduling needs to meet customer demand.
- Coordinate inventory replenishment, merchandising, and visual presentation to maximize sales and profitability.
- CUSTOMER SERVICE:
- Promote customer service as the #1 priority through coaching, feedback, and recognition.
- Drive customer satisfaction by ensuring all customers are acknowledged, needs met, and concerns resolved quickly.
Requirements
">- 10+ years of retail management experience, preferably in hardware or similar industry.
- Proven track record of success in sales growth, customer satisfaction, and team development.
- Excellent communication, leadership, and analytical skills.
Benefits
">- Competitive salary and bonus options.
- Vacation, sick leave, and floating holidays.
- Opportunities for professional development and advancement.
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