Customer Service Representative

2 weeks ago


Sarasota, Florida, United States Bowlero Corp Full time
Job Overview

We are seeking a friendly and welcoming Greeter/Counter Desk Associate to join our team at Bowlero Corp. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.

Key Responsibilities
  • Provide warm and welcoming greetings to guests, both in person and over the phone
  • Manage the waitlist and track availability
  • Assign lanes, shoes, and other equipment as needed
  • Prepare for leagues and events
  • Ring sales at the counter and follow cash control procedures
  • Notify mechanics of any pinsetter malfunctions and log issues
  • Assist guests with basic bowling instruction
  • Operate POS system, central panel, computers, and P/A system
Requirements
  • High school diploma or equivalent restaurant/hospitality experience (optional)
  • Proven success in school or previous job experience
  • Excellent telephone etiquette
  • Must meet minimum age required by state law to serve alcohol
Perks
  • Free bowling
  • $1 arcade play
  • 20% off events
  • 50% off food and beverages
Work Environment/Physical Demands
  • Typical entertainment center environment with walking, bending, and standing for periods of time, and occasional lifting with assistance

We offer a fun and dynamic work environment, competitive pay, and opportunities for advancement. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply.

Pay: $14-16/hr

Job Type: Part-time

Pay Frequency: Weekly

Benefits:

  • Employee Assistance Program
  • Employee discount
  • Retail Discounts
  • Wireless Discounts
  • 401(k)
  • Employee Stock Purchase Program
  • Flexible Schedule
  • Referral Program

Shift:

  • Evening shift
  • Night shift

Weekly day range:

  • Weekend availability

Work Location: One location



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