Medical Office Assistant

3 days ago


West Chester, Pennsylvania, United States Hanger Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Hanger, Inc. As a Medical Office Assistant, you will provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.

Key Responsibilities
  • Schedule appointments and manage patient records
  • Validate insurance and payment authorization
  • Process payments and conduct billing research
  • Respond to telephone inquiries and provide customer service
  • Manage incoming phone calls and obtain insurance authorization
Requirements
  • High school diploma or GED required
  • Less than 1 year of customer service, administration, or related experience
  • Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures
Preferred Qualifications
  • At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase)
  • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state, and federal plans including coding, billing, and reimbursement protocols
Our Investment in You
  • Competitive compensation packages
  • 8 paid national holidays and 4 additional floating holidays
  • PTO that includes vacation and sick time
  • Medical, dental, and vision benefits
  • 401k savings and retirement plan
  • Paid parental bonding leave for new parents
  • Flexible work schedules and part-time opportunities
  • Generous employee referral bonus program
  • Mentorship programs
  • Student loan repayment assistance by location
  • Relocation assistance
  • Regional and national traveling CPO/CO/CP opportunities
  • Volunteering for local and national events
Equal Employment Opportunity

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances.


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