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Store Operations Manager
2 months ago
Company Overview
Position Overview
Management Responsibilities
The Assistant Managers at Domino's Pizza play a crucial role in the success of our operations. They oversee all facets of store management, including team leadership, establishing high standards for customer service, and ensuring exceptional product quality.
Comprehensive Training
We provide an opportunity for professional advancement through our exclusive Management Development Program, which all Assistant Managers must complete to become certified.
For those with limited experience, this program will equip you with the necessary skills to thrive as a manager. For those with prior experience, the program offers a self-paced learning option to expedite your advancement.
Career Opportunities
Our Management Development Program is unique in that only our store managers can apply for franchising opportunities, distinguishing us from competitors.
Only those who have successfully managed a Domino's Pizza store for a minimum of one year are eligible to apply for a franchise.
Explore how business ownership could be within your reach.Competitive Compensation
Our Assistant Managers receive a competitive salary within the industry.
Additionally, they are eligible for performance-based wage increases and potential incentives tied to store profitability and overall performance.
To qualify for management positions, candidates must be at least 18 years old, possess a valid driver's license, and maintain a good driving record. Previous management experience is advantageous.
ROLE SUMMARY
You have a natural inclination for leadership. Each day, you ensure that everyone around you is fulfilling their responsibilities.
At work, you make certain that your team is performing effectively, including your superiors.
This instinct has always been part of you. If you're ready to take the next step, this is your opportunity—Domino's Pizza is seeking capable leaders, specifically Assistant Managers. This role is demanding and requires a natural leader like you. Skills such as judgment, numerical ability, and multitasking are necessary.You'll be part of a dynamic and flexible company. This experience will serve you well in your career. You've enjoyed our pizza, now help us excel in pizza delivery.
KEY RESPONSIBILITIES AND REQUIREMENTS
As a manager, you will be accountable for all operations during your shift. This includes cost management, inventory oversight, cash handling, and customer relations. You must lead by example and adhere to all policies and procedures at all times, expecting the same from your team.
Additional Responsibilities:
Staffing, Documentation, Cost Management, Cash Handling, Food Oversight, Scheduling, Maintaining Standards, Customer Service Excellence, Attendance and Punctuality, Transportation, Store Cleanliness, Marketing, Profitability.
CAREER ADVANCEMENT
Many of our team members began their journey as delivery drivers and have progressed to become successful franchise owners.
From delivery driver to management, and eventually to franchisee or corporate operations manager, our stores offer a wealth of opportunities.
DIVERSITY AND INCLUSION
Our mission is to acknowledge, appreciate, and leverage the unique talents and contributions of all individuals, fostering an environment where all team members can achieve their highest potential, regardless of their differences.
SUMMARY
We take pride in our team members, and our team members take pride in Domino's Pizza. Being the leading pizza delivery company globally requires exceptional individuals working collaboratively.
Qualifications
General Responsibilities for All Team Members
Operate all equipment.
Stock ingredients from delivery to storage and work areas.
Prepare food products.
Receive and process orders via phone.
Conduct inventory and complete related paperwork.
Maintain cleanliness of equipment and facility regularly.
Training
Orientation and on-the-job training will be provided.
Communication Skills
Ability to understand and provide clear written instructions. Proficient verbal communication with customers and colleagues to process orders both over the phone and in person.
Essential Skills
Ability to perform basic arithmetic accurately and quickly (calculator may be used).
Must be capable of making correct monetary change.
Strong verbal, written, and telephone skills for order processing.
Hand-eye coordination to perform precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
WORK ENVIRONMENT
Exposure to:
Variable and occasionally adverse weather conditions while performing outdoor tasks. In-store temperatures may range from 36 degrees in coolers to over 90 degrees in certain areas.
Sudden temperature changes while working indoors and outdoors. Exposure to food odors and cornmeal dust.
Confined spaces, including walk-in coolers.
Hot surfaces and tools, with temperatures reaching 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSORY REQUIREMENTS
Ability to communicate effectively over the phone.
Near and mid-range vision for most in-store tasks.
Depth perception and the ability to distinguish between hot and cold surfaces.
PERSONAL ATTRIBUTES
Ability to lead teams, perform repetitive tasks, work independently and collaboratively, manage stress, meet strict quality standards, interact with people, analyze data, and make informed decisions.
Qualifications
Additional Information
All information will be kept confidential in accordance with EEO guidelines.
