Fresh Market Customer Experience Specialist

7 days ago


Augusta, Georgia, United States Little Giant Farmers Market Full time

At FreshTake Grocery, we're committed to creating a welcoming and inclusive shopping experience for all our customers. As a Service Desk Team Member, you will play a critical role in ensuring that every customer interaction is positive and memorable.

Your responsibilities will include assisting customers with inquiries, returns, and exchanges, handling customer complaints and issues, processing refunds and store credits accurately and efficiently, answering phone calls and directing them to the appropriate departments, and maintaining high cleanliness and organization standards at the service desk.

Responsibilities:
  • Assist customers with inquiries, returns, and exchanges
  • Handle customer complaints and issues
  • Process refunds and store credits
  • Answer phone calls and direct to departments
  • Maintain high cleanliness and organization standards

We estimate the annual salary for this position to be around $42,000-$52,000, depending on your level of experience and qualifications.



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